TEST PLAY RESPONSIBLY.

Account Terms
Edition 26a effective 12th September 2024

Our Account Terms have changed.
– We have clarified the checks we carry out after You open an Account (see Section 1.4).
Important Information
These Account Terms contain contractual terms and conditions which are binding on You. Please read them carefully.

Your attention is particularly drawn to the following terms:

– You can only register for an Account if You satisfy the conditions set out in Section 1.2. If You do not satisfy those conditions, Allwyn will not be liable to pay a Prize to You (see Section 1.7).
– You can only use Your Account when You are physically located in the UK or Isle of Man. If You use Your Account to play Games when You are not physically located in the UK or Isle of Man, Allwyn will not be liable to pay a Prize to You in respect of those Games (see Section 2.6).
– These Account Terms contain terms which limit or exclude Allwyn’s liability to You, including its liability to pay a Prize to You, in specified circumstances (see Sections 12.1, 12.2 and 12.3).
– In certain situations, Allwyn may be required to make decisions which affect You, including whether or not to pay a Prize to You. Provided these decisions are made reasonably by Allwyn, they will be final and binding on You (see Section 13).
The application of the Account Terms

These Account Terms (the “Terms”) set out the various rules and procedures that apply when You open an Account and use it to play National Lottery games online (including on mobile devices, the App and by direct debit) or for any other reason.

By accepting these Terms, You agree to be bound by the relevant documents below:

(a) When playing Draw-Based Games online through Your Account: these Terms; the Rules for Draw-Based Games Played Online, the Game Procedures for each individual Draw-Based Game and the Game Specific Rules (if any) for a particular Draw-Based Game;
(b) When playing Instant Win Games through Your Account: these Terms; the Rules for Interactive Instant Win Games; the Game Procedures for each individual Instant Win Game and the Game Specific Rules (if any) for a particular Instant Win Game.
You can get copies of the documents by calling the Customer Care Team on 0333 234 44 33 (see the Telephone Enquiries section for call charges) or by writing to The National Lottery, PO Box 251, Watford WD18 9BR.

All words and phrases in these Terms that begin with a capital letter and have a specific meaning are explained below or in Section 16.

Contents
1. Account Registration
2. Using Your Account
3. Account Funds and Limits
4. Play Limits
5. Game History and Transaction History
6. Closing an Account and Termination etc.
7. Unauthorised Use and Expiry of Your Debit Card
8. Dormant Accounts
9. Site Availability
10. Your Acknowledgements
11. Your information
12. Limitation of Liability
13. Allwyn’s Discretion is Final and Binding
14. General
15. Law
16. Definitions
Contact Numbers & Addresses
1. Account Registration
1.1 You are only allowed to have one Account.
1.2 You can only register for an Account if, at the time of registration:
(a) You are 18 or over;
(b) You are physically located in the UK or Isle of Man;
(c) You are recognised by checks carried out by Allwyn as being a resident of the UK or Isle of Man;
(d) where debit card details have been supplied, the debit card details supplied are those of a UK or Isle of Man debit card linked to a UK or Isle of Man bank or building society account that You are an authorised user of and that is not a business account. You agree that any Prize won may be paid back to the debit card. If You register a debit card for a joint account, You will be authorising Allwyn to pay any Prize won to that debit card and this may amount to disclosure of the Prize to other holders of that joint account;
(e) the card referred to in Section 1.2(d) has not been reported as lost or stolen or has not been supplied in relation to another Account; and
(f) where required, You are able to verify, in whatever way Allwyn decides, that any information supplied to Allwyn is genuine.
1.3 You will need to provide certain information when applying to open an Account to help Allwyn establish whether or not You and/or Your debit card (where debit card details are supplied) meet the criteria set out in Section 1.2 and whether You are eligible to play the Games. This information may include, for example, Your name, address, date of birth, gender, email address, debit card details and Your own security questions. Allwyn reserves the right to carry out checks to establish the above and to verify (or ask an authentication agency to carry out checks to verify) Your age and identity and any other details provided (for example Your bank account details), and to ask You for further documentation to verify the same.
1.4 Allwyn may also request information from You or carry out checks after You have opened an Account (including carrying out Sanctions Lists checks on Your first deposit o